Contact information

Contact Us

Billy Goats Country Outfitters

Need a hand? We’re here to help with sizing, product advice, online orders, shipping, returns and exchanges.

Whether you're shopping online or planning to visit us in-store, please don't hesitate to get in touch.


Get in Touch

Phone

(03) 5145 1149

Email

hello@billygoats.com.au

We aim to respond to customer enquiries as quickly as possible during our business hours.


Visit Our Store

Billy Goats Country Outfitters
76 Johnson Street, Maffra VIC 3860, Australia


Customer Support & Store Hours

Monday – Friday: 9:00am – 5:00pm
Saturday: 10:00am – 1:00pm
Sunday & Public Holidays: Closed


Online Order Enquiries

If you're contacting us about an existing online order, please include your order number so we can assist you as quickly as possible.

For returns, exchanges, faulty products or return shipping information, please see our Returns & Exchanges Policy.

For delivery information, shipping rates, tracking, delayed or missing parcels, please see our Shipping Policy.

You can also track your parcel directly with Australia Post using the tracking number provided in your shipping confirmation email.


Business Details

Trading Name: Billy Goats Country Outfitters
ABN: 91 855 917 962