Terms of service
Terms of Service
Overview
This website is operated by Billy Goats Country Outfitters. Throughout the site, the terms “we”, “us” and “our” refer to Billy Goats Country Outfitters.
Billy Goats Country Outfitters provides this website, including all information, tools, products and services available through the site, subject to your acceptance of these Terms of Service and any other policies or notices referenced on our website.
By visiting our website and/or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional terms, conditions and policies referenced within them or available by hyperlink.
These Terms apply to all users of the website, including browsers, customers and other users.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to these Terms.
Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products and services online.
Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies available to you under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or that you have given permission for any minor dependants to use this website under your supervision.
You must not use our products, website or services for any illegal or unauthorised purpose.
You must not transmit viruses, malicious code or any other material that may interfere with or damage the operation or security of the website.
A breach of these Terms may result in the suspension or termination of your access to our Service.
2. General Conditions
We reserve the right to refuse or cancel an order or service where reasonably necessary, including in cases of suspected fraud, unlawful activity, pricing or inventory errors, or breaches of these Terms.
Your content, excluding payment information, may be transferred across different networks and adapted to meet technical requirements. Payment information is encrypted during transmission in accordance with our payment providers' security requirements.
You may not reproduce, duplicate, copy, sell, resell or exploit any portion of our Service or website content without our express written permission.
Headings in these Terms are provided for convenience and do not affect their interpretation.
3. Website Information
We make reasonable efforts to ensure that information displayed on our website is accurate and current.
However, occasional errors, omissions or outdated information may occur, including information relating to:
- Product descriptions
- Product availability
- Pricing
- Promotions
- Images and colours
- Shipping charges
- Delivery estimates
- Sizing information
We reserve the right to correct errors or update information where necessary.
Nothing in this section limits any rights you may have under Australian Consumer Law where information supplied about a product or service is false, misleading or otherwise gives rise to a statutory remedy.
4. Prices & Changes to Our Service
Prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.
Product prices, promotions and availability may change without notice.
We may modify, suspend or discontinue products, website features or services at any time.
If a pricing or listing error affects an order you have already placed, we will contact you where appropriate to explain the issue and available options.
Our rights under this section remain subject to Australian Consumer Law and other applicable Australian laws.
5. Products & Services
Certain products may be available exclusively online and quantities may be limited.
Returns and exchanges are handled in accordance with our Returns & Exchanges Policy and your rights under Australian Consumer Law.
We make every reasonable effort to display product images and colours accurately. However, colours may appear differently depending on your device, display settings and lighting conditions.
Product descriptions, pricing and availability may be updated from time to time.
We reserve the right to:
- Limit quantities available for purchase
- Discontinue products
- Restrict purchases where reasonably necessary
- Cancel orders affected by genuine pricing, inventory or technical errors
Nothing in these Terms excludes your rights under Australian Consumer Law, including consumer guarantees relating to acceptable quality, fitness for purpose and correspondence with descriptions.
6. Orders, Billing & Account Information
You agree to provide current, complete and accurate information when placing an order.
This includes your:
- Name
- Email address
- Phone number
- Billing information
- Delivery address
Please ensure your delivery information is correct before submitting your order.
We reserve the right to review, limit or cancel orders where reasonably necessary, including orders that appear to involve fraud, unauthorised resale, payment issues, pricing errors or unusual purchasing activity.
If we cancel or make a material change to an order, we will attempt to contact you using the information supplied at checkout.
For information regarding returns, refunds and exchanges, please see our Returns & Exchanges Policy.
7. Shipping & Delivery
Orders are shipped in accordance with our Shipping Policy.
Delivery estimates are provided by our shipping carrier and are estimates rather than guaranteed delivery dates unless expressly stated otherwise.
Once an order has been dispatched, tracking information will be provided where available.
Procedures relating to delayed, missing or lost parcels are outlined in our Shipping Policy.
Nothing in our Shipping Policy or these Terms limits any rights or remedies available to you under Australian Consumer Law.
8. Optional & Third-Party Tools
We may provide access to third-party tools, applications or services.
These third-party services may operate under their own terms and privacy policies.
Where a third-party service is not operated or controlled by Billy Goats Country Outfitters, your use of that service may be subject to the third party's applicable terms.
Nothing in this section excludes liability that cannot lawfully be excluded.
9. Third-Party Links
Our website may contain links to third-party websites or services.
These websites are not necessarily affiliated with or controlled by Billy Goats Country Outfitters.
We are not responsible for the content, privacy practices or operation of independent third-party websites.
We recommend reviewing the applicable terms and policies before purchasing products or services directly from a third party.
10. Reviews, Comments & Submissions
If you submit reviews, feedback, photographs, suggestions or other content to us, you confirm that you have the right to provide that material.
You must not submit content that:
- Infringes another person's intellectual property or privacy rights
- Is unlawful, defamatory, abusive or obscene
- Contains malicious software
- Is deliberately false or misleading
We may moderate or remove content where reasonably necessary.
Where you provide content for publication, you grant us permission to use, reproduce and display that content for purposes connected with our business, marketing and website, subject to applicable law.
11. Personal Information
Your submission and use of personal information through our website is governed by our Privacy Policy.
12. Errors, Inaccuracies & Omissions
Occasionally our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates or availability.
We reserve the right to correct genuine errors and update information.
Where an error affects an order that has already been submitted, we may contact you to explain the error and the options available.
Nothing in this section permits us to avoid obligations imposed by Australian Consumer Law or other applicable legislation.
13. Prohibited Uses
You must not use our website or services:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To harass, abuse, threaten or defame another person
- To submit deliberately false or misleading information
- To transmit viruses, malware or malicious code
- To collect personal information unlawfully
- To spam, phish, scrape or otherwise misuse the website
- To interfere with the security or operation of our website
- To attempt unauthorised access to our systems or accounts
We reserve the right to restrict or terminate access where these conditions are breached.
14. Consumer Guarantees & Liability
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy provided by Australian Consumer Law or any other applicable law where doing so would be unlawful.
To the maximum extent permitted by law, Billy Goats Country Outfitters is not responsible for losses caused by circumstances outside our reasonable control or for losses that are not reasonably foreseeable.
Any limitation or exclusion of liability contained in these Terms applies only to the extent permitted by law.
15. Indemnification
To the extent permitted by law, you agree to indemnify Billy Goats Country Outfitters against losses, claims or expenses arising directly from your unlawful use of our website, your material breach of these Terms, or your infringement of another person's rights.
This provision does not apply to the extent that a loss was caused or contributed to by Billy Goats Country Outfitters or where such an indemnity would otherwise be unlawful or unenforceable.
16. Severability
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue to apply.
17. Termination
These Terms remain effective while you use our website or services.
We may suspend or terminate access to our Service where you materially breach these Terms, engage in unlawful conduct or misuse our website.
Rights and obligations arising before termination will continue where appropriate.
18. Entire Agreement
These Terms, together with the policies referenced within them, constitute the agreement governing your use of our website and services.
Our relevant policies include our:
If any provision of these Terms conflicts with a right or guarantee that cannot be excluded under Australian law, the applicable law will prevail.
19. Governing Law
These Terms and any separate agreements through which we provide products or services are governed by the laws of Victoria, Australia, and applicable Commonwealth laws of Australia.
20. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website, services or legal obligations.
The most current version will be available on this page.
Where required by law, changes will not retrospectively remove rights that have already accrued.
21. Contact Information
Questions regarding these Terms of Service can be directed to:
Billy Goats Country Outfitters
76 Johnson Street
Maffra VIC 3860
Australia
Phone: (03) 5145 1149
Email: hello@billygoats.com.au
ABN: 91 855 917 962
For specific enquiries, please also refer to our Shipping Policy or Returns & Exchanges Policy.